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Apple Explains 2018 iPad Pro Design In Response To Bendgate Claims

13 January 2019

Here, Cupertino also reiterated that it "allows for no more than 400 microns of deviation across the length of any side". For the first time ever on an iPad, these bands are manufactured using a process called co-molding. "Instead of the curved edges found on previous-generation iPad models, these new iPad Pro models feature a rectangular design with straight edges that efficiently packages the advanced technologies inside", it says.

Now the company has gone further, publishing a support page explaining the manufacturer and testing process of the iPad Pro, and explaining that the way the tablet is made is the reason some people see a bend.

According to Apple, the new design and the presence of antenna modems on the new iPad versions might make it easier for the slight bend to be visible by the customer from certain angles.

Though not as widespread as iPhone 6 Plus issues, in December Apple confirmed to The Verge that some of the 2018 iPad Pro devices were shipping with a slight bend in the aluminum body, which seemed to occur more frequently on LTE models where a strip of plastic covers the antenna. "After the plastic cools, the entire enclosure is finished with a precision CNC machining operation, yielding a seamless integration of plastic and aluminum into a single, strong enclosure", it says. The company reiterates what it said last month that the bends "do not affect the strength of the enclosure or the function of the product and will not change over time through normal use". In other words, get that iPad Pro exchanged for one that isn't bent out of the box because of a manufacturing process. Apple attempted to explain away any appearances of bending with the iPad Pro by claiming that it's normal for the iPad Pro to be bent from the factory. And, while Apple says there's a factory allowed variance of 400 microns, it's possible that some devices are slipping through the testing process. When the new iPad Pro was released late previous year, there was no doubt it's a great device but the price was quite eye-watering. But it is imperceptible during normal use - and I use this iPad every day.

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The problem as pointed out by many is that as the iPad Pro is really thin at 5.9mm, a 400 micron (0.4mm) deviation is indeed very noticeable.

Many complain that their tablets slightly bent.

Apple Explains 2018 iPad Pro Design In Response To Bendgate Claims