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California man accuses Starbucks of printing racial slur on his cup

17 May 2018

The store manager declined to give a statement, but the coffee company released a statement saying it has "apologized to the customer".

Instead of Starbucks putting his name, Peter, on his brew, the man says the word "BEANER" was written across his cup label earlier this week.

"It's an offensive word used towards Latinos", Pedro told KNBC's sister station, Telemundo 52.

Pedro's boss complained to the Starbucks corporate office saying that even if you couldn't understand "Pedro", there are many names you can put.

As a form of compensation, the location offered Pedro a $50 gift card.

"I didn't accept it because it's like an insult overall", he said.

"And that's extremely disappointing to hear", another customer said. What can I tell you?

A Starbucks spokesman in Seattle told me they're launching a full investigation that 'obviously this is not the kind of experience we want our customers to have. "We asked for his forgiveness and we are working to correct this".

The company announced the training in response to the backlash over the arrest of Rashon Nelson and Donte Robinson, who are both 23.

"After the April 12 incident, Starbucks vowed to "take actions" to fix and reaffirm our values and vision for the kind of company we want to be".

Pedro is expecting to meet with one of the location's employees on Thursday and although he is unsure of what will come of the interaction, he hopes the barista will face serious consequences.

Starbucks announced in April it plans to close more than 8,000 stores in the USA on May 29th for racial education training.

It is unclear what actions will be taken to address the recent allegations of racism at its La Cañada Flintridge location.

California man accuses Starbucks of printing racial slur on his cup