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Delhi airport issue: IndiGo moves court against DIAL

15 November 2017

The latest incident comes days after IndiGo came under fire and apologised following the surfacing of a video of a passenger being manhandled at the Delhi airport.

Delhi airport has three terminals, of which T1 is used by low fare carriers for domestic operations and terminal-3 (T3) by full service carriers, foreign airlines and LCCs' worldwide operations. "We ensure customer safety at all times", IndiGo said.

IndiGo wants a quashing of directions set out in Delhi Airport's letters asking it to shift "part" of its flights.

IndiGo Airlines on Tuesday issued a statement and said that by adhering to the standard operating procedures (SOPs) a major tragedy was averted.

On October 29, GoAir had shifted its entire operations to T2. till an expansion work at T1 is complete.

The writ is likely to come up for hearing on Wednesday, IndiGo said.

IndiGo and Airports Authority of India (AAI) engaged in a blame game on Monday over an incident in which a woman passenger fell off a wheelchair while being assisted at Lucknow airport.

"At no point, safety of the passengers was compromised", said Indigo.

Delhi Airport directed IndiGo and SpiceJet Ltd to relocate their operations in "part" and split their operations by shifting flights to and from some sectors, namely Mumbai, Kolkata and Bengaluru, to Terminal 2 with effect from 4 January 2018, IndiGo said. "IndiGo has gone to court and no stay has been given (so far)". The DIAL has also directed other airlines to shift its entire flight operations to Terminal-2 with an aim to expand the overcrowded Terminal-1.

A DIAL spokesperson declined to comment "as the matter is subjudice".

Delhi airport issue: IndiGo moves court against DIAL