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Orders 166 phones and claims refund

12 October 2017

Leading e-commerce portal Amazon was taken for a ride by a 21-year-old youth who is said to have duped the company for over 50 lakh.

Other than Shivam, a small telecom store owner Sachin Jain age 38 was also arrested because the store owner had supplied him almost 141 activated SIM for placing the order from Amazon.

Shivam would get refund and sale mobile phones either on OLX or Gaffar Market in New Delhi.

However, within few hours, he used to report to Amazon that he has received an empty packet, and used to claim refunds. He chose to order two phones as a test.

A complaint was received in June from a man on behalf of Amazon Seller Services Private Limited that 166 orders for mobile phones were placed between April and May, which were paid through gift cards but refunds were claimed alleging that the boxes were empty, they said.

In a statement to PTI, an Amazon India spokesperson said, "We continue to work closely with the Delhi Police and thank them for all their efforts in the investigation". "During investigation, 19 mobile phones, Rs 12,00,000/- cash, and 40 passbooks/cheques of various bank accounts were recovered from his houses", said Milind Mahadeo Dumbere, DCP, North West Delhi. Since the addresses were incorrect, the delivery men failed to locate the address on the package and would call the accused for directions.

Following an inquiry into the matter, the police registered a case in August.

As per police, Shivam Chopra was successful in making approximately Rs 50 lakh in the span of two months.

After Amazon initiated an internal enquiry, police started a manhunt for this scamster, and was able to arrest him yesterday, and slapped various sections of Indian Penal Code.

The accused was then identified with the help of Amazon's delivery persons, and the locals and by tracing the multiple numbers that were used to place the orders and Shivam was arrested on October 6.

Shivam's partner in crime, Sachin Jain, a small telecom store owner near his house who had supplied more than a 141 pre-activated SIM cards to Shivam Chopra.

After taking the delivery, Mr Chopra used to call up the Amazon customer care and got a refund saying that no items were found in the delivered box.

Orders 166 phones and claims refund